New ask Hacker News story: Ask HN: One of our Azure accounts was hacked how to negotiate the bill

Ask HN: One of our Azure accounts was hacked how to negotiate the bill
2 by frogcoder | 0 comments on Hacker News.
Usually our monthly fee won't exceed 1,000 dollars. We discovered last month's bill is almost 3,000, and for this month up till now it's already over 200,000. We collected the evidences and filed police report. The bill is paid through a distributor, anything we ask about the reduction of payment, the distributor just passes it on to Microsoft. I feel if we don't find a way to talk to Microsoft, we will just end up paying the whole thing. Many of you might think we screwed up, we pay up, but I think it's more like a stolen credit card situation, we can negotiate with the bank. How do I go about this?