Zendesk Gouging
2 by airbreather | 2 comments on Hacker News.
Is anyone else finding that Zendesk are continuously shifting their terms and conditions to make use much more expensive, especially for small teams? I have been using a Zendesk ticketing system for 2.5 years on a small team that is part of a large project and today I go to do to some actions and I find the following, which would result in orders of magnitude more expense for the same functionality: "You need to be on Zendesk Support Professional or Enterprise in order to try Explore. Upgrade your account to start your free Explore Professional trial."
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